We respect the privacy of our customers. This official Privacy and Security Statement is designed to help you understand what information we gather and how we use it. In our ongoing effort to improve the services and features we provide to our customers, Ptarmigan Sports will continue to implement new technologies from time to time. As a result, this policy is subject to change without prior notice. We encourage you to review our privacy policy periodically. Online Privacy: The Information We Gather The type of information we gather online falls into five general categories: - Aggregate Site Usage Information - Online Order Information - Voluntary Registered Shopper Information - Click-Stream Data - Subscription Preferences Aggregate Site Usage Information We collect and store information about the pages viewed by all of our web site visitors. We then use this data in aggregate form to identify overall visitor behavior patterns. Our goal in using this information is to improve our site by making it more responsive to the needs and preferences of our users. Our Web servers automatically collect information about each visitor who requests Ptarmigan Sports Web pages, including your computer's internet protocol (IP) address. This IP address allows us to identify your computer on the internet so that the Web content you request from us can be sent to you. ONLINE ORDER INFORMATION If you choose to purchase products from any of Ptarmigan Sports’ web sites, we require the following information in order to fulfill your order: - Name - Contact phone number(s) - Address - E-mail address - Credit card account information We use this information to process your order and to make sure that it is delivered to you. Aggregated order information is also used to track and analyze overall shopping trends, which allows Ptarmigan Sports to improve product offerings and services to its members and customers. We request an e-mail address during the order process so that we can send an e-mail confirmation message acknowledging the receipt of your order. This message contains your name, address, the list of items you purchased, an order reference number, a confirmation of your shipping method, and the total amount of items requested. Please note that this confirmation e-mail does NOT contain your credit card number. Voluntary Registered Shopper Information (Web Site Only) Shopper registration is an optional service provided on the Ptarmigansports.com web site You do not have to register as a shopper in order to shop online with us. However, registering allows us to speed up the shopping process for you and lets us offer you access to special features and promotions. Click-Stream Data (and Cookie Technology) In order to register on—or purchase products from—Ptarmigan’s web site, your browser must be set to accept "cookies." A cookie is a small piece of data housed in a text file or folder on your computer's hard drive that helps us recognize you when you visit our sites. We use cookies to help us remember things such as the following: (1) the profile facts you tell us about yourself, (2) your specified areas of interest on our sites, (3) the items you've placed in your shopping basket, and/or (4) the pages you visit as you shop. The only personal information our Ptarmigan cookie can contain is information that you supply yourself. Our cookies cannot read data from other parts of your computer. If you would like more technical information about how cookies work, take a look at http://www.cookiecentral.com. As stated above, you must enable cookies on your Web browser for Ptarmigansports.com to function correctly. If you are concerned about information contained in your Ptarmigansports.com cookie, you may delete the file(s) at the end of each browser session. View your browser's help file for more information on cookies. Click-stream data is information that describes the page-by-page paths you take as you browse through our web sites Using cookies, we track and store this information to help us positively customize your shopping experience. We may use click-stream data in the aggregate to provide improved services to groups of shoppers who behave similarly. We may also use it on an individual basis to improve your specific shopping experience. For example, if during a visit to Ptarmigansports.com you read an online article about how to choose the right tent, we may during a subsequent visit present you with a how-to article on cleaning your tent or point you toward a new product related to tent repair. Subscription Preferences when you visit Ptarmigan's web sites you receive an opportunity to sign up for Ptarmigan’s e-mail newsletter services. These newsletters will be sent to you only if you choose to place your name on our mailing list. Please note: In order to process your purchases, we may still send you a confirmation e-mail, or we may contact you by mail or telephone if we have questions about your order. Other Ptarmigan Sports Privacy Notes Links to or From Other Sites—Ptarmigan Sports may provide links to web sites outside of ptarmigansports.com as an added convenience to the user. There are also affiliates that link to ptarmigansports.com. Any link included does not imply or convey endorsement of the other company or organization, its site, or its products or services. Ptarmigan Sports is not responsible for the privacy, terms of use, or other policies of any other web site Ptarmigan's Online Security Statement we understand that many consumers are concerned about Internet security. Ptarmigan Sports employs industry-leading technologies to store sensitive information and protect it while in transit over the Internet. The following Security Statement describes the technologies we use and provides additional details about how we handle sensitive data like credit card information. We want you to be able to shop at Ptarmigan Sports with complete confidence. If for any reason you feel uncomfortable shopping with us online, we invite you to call us and order by phone: 1-970-926-8144, Mon. through Sat., 9 a.m. to 6 p.m. and Sunday, 10 a.m. to 5 p.m. Mountain Time. The Transmission of Sensitive Data we work hard to protect the information that you send to us while it is en route to and from our sites. To provide secure transmission, Ptarmigan Sports employs Secure Sockets Layer technology (SSL) on those pages that involve sensitive information such as credit card numbers. SSL, which is supported by a vast majority of Internet browsers available today, is the most commonly employed method of secure, encrypted communication used on the Internet. We have also obtained Verisign™ digital security certificates for all of our web sites Verisign™ is an independent third party that authenticates the identity of others on the Internet. By registering with Verisign™, we provide you a method of independently authenticating that the entity you are dealing with over the Internet is actually Ptarmigan Sports. What Happens to My Information After Ptarmigan Sports Receives It? SSL protects information en route to us. Digital certificate technology helps ensure that Ptarmigan Sports is the actual recipient of this information. But we don't stop there—we also work very hard to make sure the information you send us is stored and managed securely once we receive it. All data collected is stored on site and is protected by multiple levels of data and structural security. This information is only accessible to Ptarmigan Sports and trusted, contracted third-party service providers.	Ptarmigan Sports is open for business 7 days a week - Monday-Saturday: 9am-7pm - Sunday: 10am-5pm 137 Main Street Edwards, CO 81632-8118 (970) 926 8144 Our location Contact us